1800 891 841

NOTE: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ENGAGING OUR LAWN MOWING SERVICE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE, FROM TIME TO TIME IN OUR SOLE DISCRETION. WE WILL NOTIFY YOU OF AMENDMENTS TO THESE TERMS AND CONDITIONS BY SENDING YOU AN UPDATED COPY VIA EMAIL OR MAKING THEM AVAILABLE ON OUR WEBSITE.
 

 

 

Ownership of the Site

The Lawn Logic website and its content are the exclusive property of Lawn Logic. All rights reserved.

Copyright

All materials, including text, images, logos, and designs on the Lawn Logic website, are protected by copyright and may not be used without permission.

Liabilities and Responsibilities of Lawn Logic

Lawn Logic is committed to providing high-quality lawn mowing services. However, we are not liable for any damages or losses resulting from the use of our services, except in cases of gross negligence or wilful misconduct. We reserve the right to refuse service to anyone who violates these terms or engages in abusive behaviour.

 

 

Pricing

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• All quotes are based on the size of your lawn as described during the initial assessment

• We reserve the right to adjust the quotation on-site if your lawn size exceeds the originally stated dimensions or if the condition of your lawn is different from what was initially assessed.

• Pricing may be revised if there are changes to your service requirements.

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Service Access
You are responsible for ensuring access to your property at the scheduled time of service.
If you are not available at the appointed time, you must provide us with access to your property or clear instructions for accessing your lawn.
Payment
Payment for our lawn mowing service is due at the time of booking and must be made via card or bank transfer unless an alternative payment method is confirmed.
To secure your service appointment, payment must be made in advance.
If a bank transfer payment has been agreed upon, it must be completed no later than 24 hours after the booking. Failure to make payment within this time frame may result in appointment cancellation.
All card payments are subject to a 2% transaction fee.
Failure to pay an invoice by the due date will result in a $10 late fee. Additional late fees of $15 will be added if your invoice becomes 7 days and 14 days overdue, respectively.
Pets
We value our customers who are pet owners and welcome their furry companions during our lawn care services.
Please ensure that any dog waste is promptly removed from your lawn before our scheduled service. If dog waste is encountered during the service, a Pet Waste Removal Charge will be assessed.
The Pet Waste Removal Charge will be communicated to you on-site by our team, and you will have the option to approve the charge before the service proceeds. If you do not agree to the Pet Waste Removal Charge, the service will be cancelled, and a cancellation fee of 25% of the service fee will apply.
Cancellations and Changes
Changes to Appointments
You can request changes to your lawn mowing appointment by contacting us through email, direct communication, or by calling us.
Cancellation
A cancellation fee of 25% of the original service fee will apply for recurring services if you cancel with less than 48 hours' notice.
For one-time services, a cancellation fee of 40% of the original service fee will apply if you cancel with less than 48 hours' notice.
Rescheduling Charge
A rescheduling charge of 15% will apply for changing the appointment time with less than 48 hours' notice for recurring services.
For one-time services, a rescheduling charge of 25% will apply if the time is changed with less than 48 hours' notice.
No Show/Delay/Inability to Provide Service
Failing to provide a 1-day notice to cancel a service or cancelling on the spot will result in a fee equal to the applicable cancellation fee.
Claims
No refund claims will be considered once the lawn mowing service has been completed and our team has left the property unless otherwise stated by us.
All services are considered to have been provided to your satisfaction unless you notify us of any issues within 24 hours of the service being completed.
We may request access to your property within 24 hours of the service to investigate and resolve disputes or complaints.
We are fully insured for all jobs we undertake.
Important Notes
Our team will do their best to provide lawn mowing services, but please note that if your lawn hasn't been regularly maintained or if there is existing damage, we may not be able to achieve optimal results using standard methods.
If you require us to mow around a special item (e.g., a delicate plant or garden decoration), please notify us in advance.
Notification Upon Modification of Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.

Termination of Contract
We may terminate or suspend your access to our services at any time, without prior notice or liability, for any reason, including if you breach these terms. Upon termination, your right to use the service will cease immediately.

Contact Information
For any questions or concerns regarding these terms, please contact us at: Lawn Logic Email: info@lawnlogic.com.au Phone: 1800 891 841